Yes, personal pickups are possible. Please make sure to contact our customer service in advance to coordinate your pickup.
The estimated production time is 3–6 months from deposit, with delivery after final payment, as per our terms and policies. If you prefer a shorter wait time, or if you prefer to purchase a ready-available instrument, please check our ‘Available Now’ section.
With proper playing technique, your Yishama can stay in tune for many years, if the instrument is being played with more force (like a Djembe) it will go out of tune faster, you can check out tutorial videos to see how proper technique is being used to keep your instrument in tune for many years.
Our instruments go through many stability tests to insure that they will stay in tune for many years to come.
The first retuning of your Yishama will be free of charge, shipping and handling costs will be charged from the customer.On our ‘Available now’ page you might find instruments for immediate purchase from time to time.
This is a very important question! You will find all the information needed in our “Pantam care” blog post.
Each Yishama from 2021 and forward, contains a laser engraving inside – providing the serial number, scale name, and type of material with its thickness.
Click here to learn all you need about buying an Yishama with Affirm.
No. Our prices do not include local customs duties, import taxes or VAT. These charges, if applicable, are determined by your local authorities and are the customer’s responsibility.
We offer two worldwide shipping options: EMS — Free Standard Shipping and FedEx — Faster Shipping Upgrade at an additional cost. The available options depend on your region. You can view the applicable shipping options and select your preferred method on the cart page.
We ship worldwide via EMS or FedEx. At checkout, you’ll see which option(s) are available for your region along with the calculated shipping cost.
EMS: Aprox 2–3 weeks
FedEx: Aprox 3–7 business days
Delivery times can vary depending on your location and customs processing.
