FAQ

Can i pick up my Yishama Pantam directly from the workshop in israel?

Yes, personal pickups are possible. please note this infront of customer service before making payments.

What is the price of Yishama Pantam?

The price of the Yishama changes between scales, amount of notes, bottom notes and different material types.

Why are the prices for Yishama Pantam are in ILS?

The team of Yishama Pantam is located in Israel and all the expenses which we face are made in our local currency. Hence we charge by our local currency ILS for our instruments.

How long is the waiting list to order Yishama?

We are not able to provide for exact waiting times, as every Yishama is made carefully and precisely for each player with a lot of attention to fine details.
On our ‘Available now’ page you might find instruments for immediate purchase from time to time.

How often will I need to retune my Yishama?

With proper playing technique, your Yishama can stay in tune for many years, if the instrument is being played with more force (like a Djembe) it will go out of tune faster, you can check out tutorial videos to see how proper technique is being used to keep your instrument in tune for many years.
Our instruments go through many stability tests to insure that they will stay in tune for many years to come.
The first retuning of your Yishama will be free of charge, shipping and handling costs will be charged from the customer.

Can i order a custom scales?

By signing in our ‘Sign up‘ form you will join our waiting list for custom scale. The waiting time for a custom scale is not known as some instruments can take very long to make. Once your name comes up in the list we will contact you to begin the custom scale process.
We have gathered a large amount of amazing scales with possibilities of extending them with bottom notes of which we offer, these layouts have been experimented and examined for long periods of time, in this way we can be 100% positive to achieve the highest results possible for these scales and layouts.
Check out our Pre-order page.

What is the size, weight and diameter of a Yishama Pantam?

The total height from the port to the top of the ding is 28 cm. The weight is 4.4 kg.
Most Yishama Pantam’s are 55cm from the outer diameter of the rim, and 53cm from shell to shell.

How often does the Yishama needs to be retuned?

At Yishama we work very hard to stabilize our instruments in a way that they can stay in tune for many years.
If your instrument was damaged in any way or been played very strongly than it may go out of time sooner.
Taking good care of your Yishama is the recipe for keeping it in tune for many years to come.

How do i keep my Yishama Pantam clean and rust-free?

This is a very important question! You will find all the information needed in our “Pantam care” blog post.

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